Accessibility Statement

The Royalton Park Avenue (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at reservations@royaltonparkavenue.com or call (212) 317-2900 with a description of the issue you encountered and your contact information. Your experience matters to us.

The Royalton Park Avenue website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.

Accessible Features and Amenities

The Royalton Park Avenue is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

Property features

Accessible public entrance

Entrance doors width: 41 inches
Pathway width: 129 inches
Wheelchair maneuvering clearance: 120 inches
Distance from parking: 12 feet
Route from the public entrance to the registration area
Distance: 34 feet
Pathway width: 129 inches
Wheelchair maneuvering clearance: 120 inches

Accessible emergency exit

Accessible route to elevator
Distance to elevators from entrance: 46 feet
Pathway width: 129 inches
Distance to elevators from registration desk: 15 feet
Pathway width: 94 inches

Accessible elevators

Elevators measurements: 80 inches x 60 inches
Width of the elevator doors: 42 inches
Wheelchair maneuvering clearance: 60 inches

Accessible route from parking area to the main entrance

Distance to hotel entrance: 12 feet
Distance to front desk: 40 feet
Pathway width: 129 inches
Pathway inclination degree: No inclination
Wheelchair maneuvering clearance: 60 inches

Accessible parking (valet only)

Distance to front desk: 78 feet
Pathway width: 12 feet
Pathway inclination degree: No inclination
Wheelchair maneuvering clearance: 70 feet

Registration desk

Desk height: 43 inches
Guests who are unable to access the registration desk can check in to the hotel to the side of the concierge desk.
Desk width: 31 inches
Desk is wheelchair accessible
Wheelchair maneuvering clearance: 85 inches

Accessible concierge desk

Desk height: 29 inches
Desk width: 31 inches
Desk is wheelchair accessible
Wheelchair maneuvering clearance: 85 inches

Accessible public restroom

Door width: 36 inches
Toilet height: 17 inches
Toilet has grab bars
Stall size: 60 inches
Stall maneuvering clearance: 60 inches
Sink height: 34 inches with clearance
Plumbing is wrapped with insulation
Height of the mirror: 40 inches
Mirror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 60 inches

Accessible food and beverage outlets: Rooftop Bar & Lounge

Distance to public entrance: 28 feet
Pathway width: 60 inches
Distance to elevators: 32 feet
Distance to bathrooms: 64 feet
Restaurant entrance door width: 80 inches
Table heights: 34 inches with knee and toe clearance
Computer desk height: 34 inches with knee and toe clearance
Computer desk width: 30 inches
Wheelchair maneuvering clearance: 60 inches

Visual (strobe light) alarms.

Guest room televisions have closed captioning or closed captioning decoders are provided.

Braille signage throughout.

Service animals are welcome at the Royalton Park Avenue.

Accessible meeting and event facilities: Park Ave. and Royalton Ballrooms, Park Lounge, Red Room, Rooftop Bar & Lounge, and the Ivy Room.

Accessible route to accessible meeting and event facilities from the public entrance and accessible rooms.

Accessible business center. Accessible route to business center from the public entrance and accessible rooms.

Accessible rooftop pool (with chair lift) and locker rooms, and accessible route to pool and locker rooms from the public entrance and accessible rooms.

Accessible guest rooms

Superior Accessible King with Tub

Room size: Approximately 350 square feet
Type of key lock on guest room door: Mechatronic locking system
Visual (strobe light) alarms
Braille signage throughout
Door width: 36 inches
Bed type: One king bed
Bed size: 78 inches x 73 inches
Bed height: 24 inches
Wheelchair maneuvering clearance: 60 inches
Desk height and width: 30 inches high, 20 inches wide, with knee and toe clearance
ADA phone, Kipsu (for messaging with front office)

Bathroom features

Door width: 36 inches
Height of toilet: 17 inches
Toilet has grab bars
Height of sink: 34 inches with clearance
Plumbing is wrapped with insulation
Height of the mirror: 40 inches
Mirror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 60 inches
Accessible bathing feature: Accessible tub with grab bars and detachable hand-held spray unit

Superior Accessible King w/ Roll-In Shower

Bathroom features

Door width: 36 inches
Height of toilet: 17 inches
Toilet has grab bars
Height of sink: 34 inches with clearance
Plumbing is wrapped with insulation
Height of the mirror: 40 inches
Mirror is accessible height
Lavatory controls are accessible
Wheelchair maneuvering clearance: 60 inches
Accessible bathing feature: Standard roll-in shower with permanent shower seat, grab bars and detachable hand-held spray unit

Accessible route from public entrance and registration area to accessible rooms.

From a digitally accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Royalton Park Avenue website. The hotel is not responsible for any third-party content on the website.